Refund Policy
A Legal Disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.
Refund Policy - the basics
No Refunds
-
All purchases are non-refundable and non-transferable under any circumstances.
-
No refunds will be issued for missed sessions, unused training packages, or scheduling conflicts.
2. Session & Class Expiration
-
All training sessions, classes, and recovery services must be used within 30 days of purchase.
-
Any unused sessions will expire after 30 days and will not be refunded or credited.
3. Cancellations & Rescheduling
-
Clients must provide at least 24 hours' notice to reschedule a session.
-
Sessions canceled within less than 24 hours will be forfeited and cannot be rescheduled.
-
Rescheduling is subject to trainer availability.
4. Exceptions
-
The only exceptions to this policy are medical emergencies with proper documentation.
-
Athlete168™ reserves the right to make case-by-case decisions at its sole discretion.
For any questions regarding this policy, please contact us at [your contact information].
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.